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Processes define your business

If you’re a small business owner or manager and have got there through persistence, dedication and hard work, this process-management tool may …

Never be blindsided again

Change is inevitable, and the more surprising it is, the less we like it. Creating your own agenda for change puts you …

Safety? Or Profitability?

Your first visit from the local machinery safety inspector can be a source of panic. The rules seem excessive and even a …

Breakthrough after Breakthrough

A team that commits to a short-term improvement cycle gets quickly aligned and can suddenly start making rapid progress, seeing breakthroughs with …