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All Services

Coaching Leaders

People can suddenly and remarkably start taking ownership of their own results and improvement. Coaching, unlike training, can unlock that change. Based on Intentional Change Theory, a deliberate, compassionate coaching experience can help develop new and experienced managers into leaders – improving their own job satisfaction and boosting your return on …

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Implementing Stable Systems

A business system is a combination of processes and tools built to ensure a very specific desired outcome. Once implemented, you will be able to say exactly how your business works. This does not imply perfection; it provides a framework for stability and benchmarking in order to enable continuous improvement. …

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Mentoring Potential Acheivers

There is so much pent-up value in people. It can be hard to release the potential in employees who haven’t kept up with business knowledge or technology. It’s sad to see people lose their enthusiasm for self-improvement. A deliberate mentoring program is not that complicated, and can help boost low self-esteem, identify …

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Teaching Business Basics

Some people just don’t get it. Actually, employees who just don’t get it, usually just don’t understand how their duties impact the bigger picture. And why that bigger picture matters. Honestly, would you enjoy working under those conditions? Teaching a basic overview of what a business does, tied to your company’s specific …

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Effectively pass on experience

How can you pass on knowledge and experience? This is a real challenge with an aging workforce, but also can be a constraint when you scale. The key is to have a framework in place that allows you to determine just how far a new employee can go without help. Then you’ll …

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Writing for Impact

If you intend to attract attention to your business by publishing, you cannot succeed if you’re focus is “All about Me” or even “All about my products”. Become a trusted, top-of-mind advisor to your audience. Uncover the topics your clients struggle with, and then draw on your network for answers. …

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Managing Critical Improvements

Sometimes a special customer or situation means you have to make a large change to your organization. More often, you need to have a system that does that all the time. You may not have the staff to dedicate to continuous improvement, but I can implement, manage and then hand over …

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Sustainable Special Programs

What do you do with an opportunity that is bigger than what you’re used to? Successfully deliver them, with Risk and Program Management. Adapted from the Automotive industry, I can help you set up the systems, processes and tools you need to effectively manage the job that takes you to …

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Guiding Root Cause Analysis

Finding the cause behind undesirable events takes a minute to learn and a lifetime to master. There are many techniques. Applying them can be frustrating though, and people can easily get together with good intentions and leave feeling helpless. Managers that understand the process but can’t communicate it only make …

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Working with Government

Make the most of government involvement in your business in regulatory compliance. It’s a reality and can be a huge opportunity. Do you have any idea how thankless work is for your government contacts? Nurture them and they can become free consultants and powerful allies. You’d be surprised at what some …

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